"Hi John, would you create similar canvases with different themes of importance to the organisation perhaps? A bit like the strategic themes in Kaplan and Norton's Strategy Maps.   I did a bit of work in an Australian Government initiative…"

"Hi Micaela, you could just add your own. They are a standard sticky note callout just resized and perhaps with a font size change. Just open the Callout stencil from Visio Extras (I think that's what it's called, I don't have it in…"

"Sorted. I just had to point it to the right callout shape. We're using a different version of Viso so the path to calout_m.vss where the master shape is defined is different."

"Thanks very much Diderik, I'm having a little trouble with the shortcut to the Memo shape. There doesn't seem to be a master shape associated with it. Otherwise it's very nice.   thanks again, Andrew."

"I'd buy it but I don't have an iPad. Now that I think about it, It might be a good component of a business case for an iPad :-)"

"I don't have an answer but here are some thoughts. The ontology represents a view of a business. When we talk about government the concept becomes a little blurry and that might be the source of some of the confusion. If we articulate the…"

"I think that's a very important point you make Tim. Not only is it important to have a purpose for the business or "system" it's important to have a purpose for each modeling exercise. For example, the business model helps…"