Why are you passionate about business models and business model innovation?

I'm addicted (in a good way) to creating new things and showing them to the world. There's nothing like the energy of the creative process and the feeling of accomplishment when something takes on a life of its own.

How would you best describe your level of expertise when it comes to business models?

knowledgeable

Who do you work for? What do you do?

I'm the Director of Community at Emma, the Web-based email marketing service. Basically, my job is to create the happiest, most loyal customer community on the planet.

What industry do you mainly work in (e.g. financial services, telco, utilities, public sector, academia, pharma...)?

Communication

What is the size of the organization you work for?

11-100