Karl Burrow
  • Male
  • Tokyo
  • Japan

Karl Burrow's Friends

  • Kenneth Jones
  • Jun Sugimura
  • Daisuke Yoshimura
  • Sweta Mogra
  • duong thao
  • Florian Luedeke-Freund
  • Peter Nichols
  • Yuki Sakamoto
  • Shoichiro Suzuki
  • Christos Makiyama
  • Takashi Tsutsumi
  • shigeru kurihara
  • Sylvain Montreuil
  • Tsubasa Mizuguchi
  • susumu.murakami

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Profile Information

Why are you passionate about business models and business model innovation?
As a original co-creator of the Business Model Generation book and a longtime proponent of CRM analytics, Customer Equity, Customer Lifecycle, Customer Value Management, innovative and continued improvement in business model are valuable for all organizations.
In short helping companies improve their business models and explore new way to experiment with new and innovative models.
Utilize tools for scenario planning and design thinking.

Have integrated Steve Blanks Customer Development with Customer insight for helping start-ups.
How would you best describe your level of expertise when it comes to business models?
What's your URL?
Who do you work for? What do you do?
Independent Strategist and Consultant on Business Models and Design Thinking.
What industry do you mainly work in (e.g. financial services, telco, utilities, public sector, academia, pharma...)?
Financial Services, Wealth Management & Private Banking and Retail, Telco, pharma, Academeia, Manufacturing
What is the size of the organization you work for?
freelance/independant, 1-10, 11-100
Do you want to add anything? Feel free. Any topic.
Happy to contribute and learn.

Karl Burrow's Blog

Utilizing KPI's in Business model innovation for Lean Startups and E-Commerce

Posted on April 24, 2012 at 10:53am 0 Comments

Just recently came into an issue of BM innovation concerning a utilizing a Pay Cancellation rate KPI in an e-commerce startup and how this effects  revenues streams, customer development and churn.

 Would like to dive deeper in this discussion.

Japanese version of Business Model Generation to be Published and coming soon!!

Posted on August 11, 2010 at 12:02pm 1 Comment


We have just concluded an agreement with a major Japanese publisher to translate and release the Japanese version of BMGEN.

Additionally activities in progress and continuingto penetrate the Japanese market.

Thanks a lot to Alex, Wiley and the team I am working with here to make this happen.

We expect great things to come.


Comment Wall (5 comments)

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At 8:55am on January 12, 2013, Karl Burrow said…
At 4:26pm on April 5, 2012, Takashi Tsutsumi said…

Thanks for your comment.  Please let me know if any action from my side is needed to join the group.  Tsutsumi

At 5:55am on February 14, 2011, Taro Matsuzaki said…

Hi, Karl-san


Thank you for your comment, friend request, and introducing your activity on Business Model Generation in Japan. :-)


If you are planning any activity or seminar on BMG, please let me know.




Taro Matsuzaki, from Kamiyacho, Tokyo

At 12:54pm on August 27, 2010, Ronald (Ron) Dale McFarland said…
Dear Karl,

Glad to be connected with you. I have lived and worked here in Japan for over 30 years, but all my activities has been with export markets. I am a Japanese speaker though. I worked for Isuzu Motors for 21 years and am now is a small company.

Good luck in your introduction of the Business Model Hub here.

At 7:33am on April 2, 2009, Alex Osterwalder said…
Welcome to the Hub, Karl

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