Mike Lachapelle
  • Male
  • Ottawa
  • Canada
Share Twitter

Mike Lachapelle's Friends

  • David Clark
  • Ralph Hofman
  • Minor Valerin
  • Ayman Etman
  • JC Quintana
  • Bhaskar Paul
  • Ian
  • duong thao
  • Florian Luedeke-Freund
  • Mike Herman
  • Leticia Mendonca
  • Leon Benny Ordonez
  • Dan Light
  • Abdulrhman Bugnah
  • Liang Fang

Mike Lachapelle's Discussions

Gifts Received


Mike Lachapelle has not received any gifts yet

Give a Gift


believer, instigator, innovator, enthusiast

Latest Activity

Mike Lachapelle replied to Henry Karugu's discussion Business Models in Healthcare Services
"Some time ago I posted a review of 3 business models of innovative health care programs. They might be of some interest to you. Heart Institute of the Caribbean Nyaya medical services of Nepal and Smile Train of India Comparison of the three…"
Mike Lachapelle replied to Roy Daya's discussion How useful a Business Model Diagram is for a new business idea?
"The scenario you raise about startups or entrepreneurs giving their business model diagram to someone (vc, angel or bank) and thinking that would sell their idea of a business is a familiar one. I try to make entrepreneurs of all types understand…"
Apr 6
tracey lane liked Mike Lachapelle's discussion Importance of integration - new tool for canvas by Alex
Apr 3
Mike Lachapelle replied to Roy Daya's discussion How useful a Business Model Diagram is for a new business idea?
"Roy; There are some very significant omission in your view of business models and the canvas in particular. These, I believe, stem from the approach wherein you see the model as a static, point in time, view of the business. The model is a tool to…"
Apr 2
Mike Lachapelle replied to Mike Lachapelle's discussion Request from Alexander Osterwalder to Hub participants
"Graeme Thank you for your post. I am not sure the case study team at Strategyzer is still looking for companies for their research. If you would be so kind, please provide a few more details of the company with which you are working. If you prefer…"
Apr 2
Graeme Heyes replied to Mike Lachapelle's discussion Request from Alexander Osterwalder to Hub participants
"Hi Mike, Not sure if you are still looking, but I have just started using the BMC with one of the worlds leading airport retailers. I am hosting my first workshop with them tomorrow so am still at an early stage but would be happy for anyone to…"
Mar 31
Mike Lachapelle replied to Dennis Tracz's discussion Sharing BMC
"Yes Strategyzer is a much more robust tool.  Documents can be exported as PowerPoint slides, where the notes remain as individual items. The whole document continues to be interactive, and spreadsheets as well as in graphic form. I use this a…"
Mar 29
Mike Lachapelle replied to Dennis Tracz's discussion Sharing BMC
"Unfortunately, one of the limitations of the iPad app was it could only export a canvas as an image. There is no way I know of that would permit you to move the model from one iPad to another and keep it interactive.  "
Mar 28

Profile Information

Why are you passionate about business models and business model innovation?
As a business analyst my work is helping business owners address their problems and opportunities - from a purely business perspective. This approach has given me a whole new lens with which to view and understand the world.
How would you best describe your level of expertise when it comes to business models?
What's your URL?
Who do you work for? What do you do?
I am the founder and principal analyst at Business Model Fulcrum.
What industry do you mainly work in (e.g. financial services, telco, utilities, public sector, academia, pharma...)?
Consulting to various industries and the public sector
What is the size of the organization you work for?
Do you want to add anything? Feel free. Any topic.
I believe there is a rich vein of opportunity in the domain of business models and business model innovation. Like so much of our world, business reflects the accelerating need for change and adaptability. With the drivers of technology and economic challenge influencing the environment, understanding business models and business design will have a growing affect on the landscape.

Mike Lachapelle's Blog

Report on the Train the Trainer event in Vienna

Posted on October 30, 2013 at 10:00pm 5 Comments

Well, I finally got some sit down time to write about the 2-day Train-the-Trainer session I attended. It’s been a fantastic week here in Vienna (we threw in some vacation time as well) and we have worn ourselves to a frazzle.

The Train-the-Trainer (herein known as TtT) session was organized by Strategyzer, Alex’s company behind all the workings of Business Model Generation and the arm that is working on tools. The concept was to bring together a cohort of BMG experts from around the…


Coming to Vienna for Trainer Session - looking to connect with Hubbers

Posted on October 4, 2013 at 1:26pm 0 Comments


I will coming to Vienna to attend the Train the Trainer workshop (Oct 28-29) and I was hoping to have a chance to meet with some of the local members of the Hub. Would love to get a feel for the work being done, and how you are using the canvas in your business pursuits.

I will be in Vienna for October 23 to Oct 31. 

Why it important to change how we understand customers

Posted on July 2, 2013 at 11:30pm 1 Comment

Some time ago I wrote about two reasons why I read and follow certain authors. There is something enervating in finding an author that shows you a way of looking at the world, a frame of reference that you haven’t previously considered that changes or expands your understanding of a subject. The second reason is where I discover an author who has articulated something that I have known or felt intuitively, but was perhaps unable to express clearly in my own right.

I am reading Rita…


Requirements for using the Business Model Generation Tools

Posted on February 22, 2013 at 4:34pm 1 Comment

NOTE: To preserve this information for reference I have moved it from News to the Blog Posts section. That keeps it available for people who are interested in this information

There have been some questions posted lately asking for guidance in using the tools associated with the Business Model Generation (BMG) approach - the Business Model (BM) canvas and the…


Revenue streams, customer segments and value propositions.

Posted on January 17, 2013 at 1:00pm 0 Comments

This past week I had some correspondence with a Hub member about aspects of business design and business models in the government context. I thought I would share some of the thoughts. The correspondent was having difficulty dealing with the financial components (cost structures and particularly revenue streams) in mapping the business model of an organization that provides services internally in the government.

It is a fundamental principle of any complete business model that revenue…


Comment Wall (32 comments)

You need to be a member of Business Model Innovation Hub to add comments!

Join Business Model Innovation Hub

At 8:36pm on July 1, 2013, JC Quintana said…

Mike, thank you for joining the group. I hope to collaborate with you and others on how CRM strategy impacts the entire canvas. My book, CRM to the People: Speaking Frankly About Customer Relationship Management is available on Amazon. However, I am of the thinking that my "knowledge is a drop, and my ignorance an ocean". Looking forward to learning from everyone in the hub.

At 2:27am on May 22, 2013, lacides castillo said…

Dear Mike,

It would be a pleasure and honour to be part of the team to revise the business model tools kit being translated  into spanish. I  am  Venezuelan (spanish mother tongue). I have been using Business model generation canvas for sometime, firstly on the transnational company in which have I been working for 10 years and the last years I have been working as Innovation Manager. On ther other hand; I am writting a book about strategies to solve venezuelan´s  problems  and one of my tools is the  Canvas in order to illustrate  proposals in easy way such as for private enterpreneurship , social and politic segments. Regards Lacides 

At 6:46am on November 25, 2012, Leon Benny Ordonez said…

Hello Mike, 

Im located in Ottawa, Currently looking to apply for the Supply Chain Management program at Algonquin College after spending two years creating different business ventures for myself to find my true passion.

Joined the Hub to meet and connect with like minded individuals in such a great network, it would be great to hear more from you. 


At 1:21pm on February 6, 2012, Evert Jan van Hasselt said…

Interesting! Thanks for letting us know!

At 3:59pm on January 17, 2012, Peter Sonderegger said…

Hi Mike,

My pleasure. Next time hopefully in person.

At 12:47pm on August 2, 2011, Sandeep Supal said…

Hey Mike thx for adding.. I like the new interface of the businessmodelhub..great going!

At 4:01pm on July 26, 2011, Joshua Bicknell said…

Hi Mike, thanks for the suggestions! It's funny actually because I ordered Gamestorming this morning so that gives me hope that it was money well spent.


I haven't heard of the Lean Launchpad before but it looks like a great resource so thanks for that. I think I'll start a discussion and see if anyone on this site has any ideas


I actually had the idea to do this yesterday when I was re-reading BMG. I thought about how that book was crowdsourced from this community so I thought I could crowdsource some of the content of the Kenyan business design course in the same way if it's allowed...?


Thanks again.

At 5:53pm on July 13, 2011, David Culton said…

Mike, Great questions. In terms of leading the workshop, we would be facilitating the event and discussion (http://www.creativerealities.com). We would have to talk through things a bit more, as I imagine that leading people through exercises like these is part of what you do, and we'd be looking for you to participate in a bit of different way. As for your second question, certainly all travel costs would be paid, and we can discuss other compensation if appropriate. I should know a bit more on Friday. Next step for us would be to talk briefly to answer more questions and get a feel for each other. Could do that tomorrow, Friday or early next week if you're interested. Let me know.



At 1:05am on July 12, 2011, David Culton said…


Thanks for the response. What we'd be looking for is someone facile in business model thinking to join us in a workshop, as a participant, to listen to information presented about the future of their industry -- what will be different, what competencies will be needed, what the landscape will even look like (as it is predicted to be quite different) -- and then offer potential elements of new business models to take advantage of this future. I'm heading off for the day but will review your page a bit more tomorrow. Let me know if you're still interested.



At 4:44pm on June 28, 2011, aniadelrosario said…


Hi Mike,


I'm doing part time projects - research. The most recent of which brought about generating more sales thru internet marketing. I'm still in the baby steps process of business model generation and testing the waters. The project is in process and it's a long way to go. I can say, from most of the projects I've handled I find my passion here - generating business. I've just received the copy of the book and reading the first few pages when I signed up here. And wow! this is worthwhile online platform as this is socialization blended with intellectual discussion. I'm excited to collaborate with everyone in sharing knowledge.






© 2014   Created by Alex Osterwalder.

Badges  |  Report an Issue  |  Terms of Service