Tatiana Yakovenko
  • Québec
  • Canada

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Profile Information

Why are you passionate about business models and business model innovation?
J'aime bien la simplicité du canevas, la visualisation de "plan d'affaires" en une seule page et surtout la réflexion stratégique qu'on développe à travers de ses épicentres.

I like the simplicity of the canvas, viewing "business plan" on one page and especially the strategic thinking that develops through its epicenters.
How would you best describe your level of expertise when it comes to business models?
What's your URL?
Who do you work for? What do you do?
Je suis facilitatrice en expérience client/utilisateur. J'aide les individus et les entreprises à mieux s'identifier sur le marché en optimisant l'expérience client de leurs produits ou services. J'offre les ateliers créatifs VP, BMG et BMY et aussi le service-conseil (accompagnement) lors de l'innovation.

I am in customer/user experience facilitator. I help individuals and businesses to better reflect the market by optimizing their products or customer service experience. I offer creative workshops VP, BMG and BMY and also the consulting service (support) on innovation.
What industry do you mainly work in (e.g. financial services, telco, utilities, public sector, academia, pharma...)?
Lead UX/CX
What is the size of the organization you work for?

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