"Hola Victor:
Comento en español también, pero antes decirte que me es muy familar tu nombre. Dejame ver si estoy en lo correcto: eres parte del equipo de Chile Global Angels no?. Estoy seguro que nos ibamos a reunir pero finalmente te…"
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Channels vs Customer Relationships
Started this discussion. Last reply by Roberto Pino León Jul 27, 2010. 6 Replies 0 Likes
Hello. I am Victor, and this is my first post in this community.I work matching entrepreneurs and angel investors. I receive/hear many business ideas every day and the canvas is a great tool to…Continue
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Victor Perl replied to Victor Perl's discussion Channels vs Customer Relationships"Ty,lets follow this conversation by email. My email is victor {dot} perl {at} gmail {dot} com"
Jorge Garcia-Bustamante replied to Victor Perl's discussion Channels vs Customer Relationships"Hola! va en español aprovechando que eres chileno.. y para aportar en spanish al hub..
Tengo una compañía de Marketing Relacional y Estrategia de Negocios y gran parte de nuestras propuestas consideran esta diferencia.
Esta es…"
Victor Perl replied to Victor Perl's discussion Channels vs Customer Relationships"Thank you Alex.
How would be the CHANNELS and RELATIONSHIPS in that example?
CHANNELS: Online banking, Private bankers
RELATIONSHIPS: ?
Thanks"
Alex Osterwalder replied to Victor Perl's discussion Channels vs Customer Relationships"Best is to explain with an example:
A bank might server A) retail clients and B) so-called High Net Worth Individuals (HNWI) - i.e wealthy private banking clients.
The bank will maintain a fairly automated/industrialized relationship with retail…"
Victor Perl posted a discussionChannels vs Customer Relationships
Hello. I am Victor, and this is my first post in this community.I work matching entrepreneurs and angel investors. I receive/hear many business ideas every day and the canvas is a great tool to explore new business models.I found that the difference between Channels and Customer Relationships blocks were not so clear as in the rest of the blocks. The way I see it is this:The Offer reaches the Customer through the ChannelsCustomers shape the Offer through the Customer Relationships.For me this…See More
Profile Information
- Why are you passionate about business models and business model innovation?
- To turn upside down incumbent business models. We are in a revolution, ladies and gentlemen.
- How would you best describe your level of expertise when it comes to business models?
- knowledgeable
- What's your URL?
- http://twitter.com/victorperl
- Who do you work for? What do you do?
- I work for Fundacion Chile, the Chilean innovation hub. I match entrepreneurs and angels.
- What industry do you mainly work in (e.g. financial services, telco, utilities, public sector, academia, pharma...)?
- Technology
- What is the size of the organization you work for?
- 101-1'000
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