"i met the same problems with this CR , i found i i have no clear idea to define the scope of questions i should limit my idea, here , i guess you refer to what i can do to acquire , maintain , improve or even terminate a  customer relationship…"

"thx a lot ,i need to practice both of them "

"this afternoon , i asked our colleague , do you think our client( a telecom operator) has done the all the things for communication ? I gave them so many examples to illustrate they have not done all,far away from all . A lot of operators , in my…"

"I tried it  ,it is great , thx so much "

"Telecom is so big industry , u r from equipment vendor , from operator  , from CP , SP or from subcontractor , each of the roles have different value proposition ,U question is too big to reply . you have to narrow down"